Giveaway – Terms and Conditions

CHAMPION HOMES GIVEAWAY –
TERMS AND CONDITIONS OF ENTRY

  1. STANDARD TERMS
    1.1 Information on how to enter forms part of the terms of entry.
  2. WHO CAN ENTER
    2.1 Subject to clause 2.2, entry is open to all Australian residents aged 18 years or older.

2.2. Employees, franchisees or contractors and their immediate families of the Champion Homes or related agencies are not eligible to enter. Immediate family means any of the following: spouse, exspouse, de-facto spouse, child or step-child (whether by natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, or step-sister.

  1. HOW TO ENTER
    3.1 The competition commences on Monday, 8th of May 2017 at 12:01AM (AEST) and concludes when 500 entries have been received or Sunday, 31st of December 2017 at 5.00PM (AEST), whichever is the earliest (“the Competition Period”)

3.2 In order to enter, the entrants must complete the entry form on the Champion Homes website and/or associated social media pages, providing the entrant’s full name; email address and residing state and agreeing to be contacted.

3.3 Entrants may only enter once via each method.

  1. PRIZES
    4.1 Each prize winner will receive a $500 Harvey Norman gift voucher valid for approximately 12 months.

4.2 The prize is not transferable, exchangeable or redeemable for cash.

4.3 In the event that any prize item is unavailable; the Promoter reserves the right to substitute a prize item of equal or greater value.

  1. UNCLAIMED PRIZE DRAW
    Any prizes that remain unclaimed for 3 months after the end of the promotion period will be distributed by way of an Unclaimed Prize Draw. The draw will be made up of any entrants that had signed up to membership but had not won a draw previously.

If required, this draw will occur on Monday, 15 April 2018.

  1. SELECTION OF PRIZE WINNERS
    5.1 Each entrant who has entered the competition over the Competition Period and registered all details in accordance with clause 3 will be entered into the prize draws. To be eligible to win, the entrant must be subscribed at the time of the draw. All draws will take place at Champion Homes, Level 1, 600 Hoxton Park Rd, Hoxton Park, NSW.

5.2 The prize winners will be notified by email with a prize letter and vouchers within seven days of the draw. The winner may also be announced on our blog: https://www.championhomesliving.com.au/blog and associated social media sites.

5.3 The Promoter’s decision is final and the Promoter will not enter into correspondence regarding the result.

  1. NO LIABILITY
    6.1 In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the competition on the dates and in the manner described in these terms and conditions, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the competition and recommence it from the start in the same conditions, subject to State Legislation.

6.2 Champion Homes and their associated agencies and companies will take no responsibility for prizes damaged or lost in transit, or late, lost or misdirected mail.

6.3 The Champion Homes and their associated agencies and companies will not be liable for any misadventure, accident, injury, loss (including but not limited to consequential loss) or claim that may occur:

6.3.1 during the draw;

6.3.2 Whilst undertaking any travel won connected with their entry into the draw; or

6.3.3 in the participation in any prize

6.3.4 as a consequence of late, lost or misdirected mail;

6.3.5 due to the broadcast of any program relating to the competition or the publication of any material, including any statements made by any compere, staff member, journalist, other entrants or any other person;

6.3.6 due to circumstances outside the Promoter’s reasonable control.

6.4 Champion Homes and its affiliates assume no responsibility for any error, omission, interruption, deletion, defect, theft or destruction or unauthorised access to, or alteration of, entries, and reserve the right to take any action that may be available.

6.5 If, for any reason, this competition is not capable of being conducted as planned, including, but not limited, due to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right, in its sole discretion, to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition, subject to State legislation.

  1. PRIVACY
    The details contained in your entry are protected by security safeguards as detailed in the Promoter’s Privacy Policy, which is also available on the Champion Homes website. The personal information collected as part of the entry is collected to enable identification of the winner and for future marketing and promotional purposes. Your personal information will only be disclosed to the Promoter and its related bodies corporate for these purposes.
  2. PROMOTER’S DETAILS
    The Promoters are: –
    Champion Homes, Suite 1, Level 1, 600 Hoxton Park Road, Hoxton Park NSW 2171

 

Posting Guidelines

These posting guidelines are subject to change without notice, from time to time at our sole discretion. Please read them carefully as we reserve the right to remove reviews or other content, remove or lock listings, and deactivate member accounts.

Moderated Forum

This is a moderated forum.  Reviews will be posted at our sole discretion.  Even if a review meets our guidelines it may not be posted.

Keep your reviews positive and any criticism reasonable.

Irrelevant content

If you’re reviewing a business listing, be detailed about your experience with the business as opposed to commenting on the purchased product. In some cases, we may not accept reviews if we believe the main feature(s) of the service or product haven’t been used.

Comments should be related to the review you are posting under and answers should be informative and be relevant to the question you are answering

Overly positive marketing-speak reviews

Don’t post reviews with overly positive or “marketing-speak” writing styles. Our content team has the final say on what is considered to be marketing-speak.

Personal attacks

Don’t post personal attacks, threats or insults directed at other people. There is also no need to respond to personal attacks in a similar manner as your account may be removed too. Instead, report the content or the member using the site’s flag icons at the bottom right-hand corner of posts.

Personal reprisals against staff or business owners

Don’t post personal reprisals against staff or business owners. If your listing has been affected by a personal vendetta you should report the review to our content team using the flag icon and provide as much evidence as you can.

Intolerance and vilification

Don’t post content that contains intolerance or vilification of other people’s race, culture, beliefs, physical or mental conditions, gender, religion, age, etc.

Swearing

Don’t swear! Whether the swear word is an acronym or you’re using asterisks or the word is somehow misspelt but the meaning is evident.
Words like “crap”, “damn”, etc. are not considered swear words, but we do encourage professional language as this adds more value to your review.

Advertising

Don’t post advertising in your reviews, comments, etc. This includes viral advertising, links, promotions, etc. Product recommendations are acceptable depending on the context.
Our content team has the final say in ambiguous cases.

External links

Don’t post external links that are irrelevant or lead to unsafe/offensive websites.

Affiliation to the listing

Don’t review a listing if you are affiliated with or were affiliated with it in the past. This includes past or present employees, family and friends of employees.

Multiple accounts

Don’t create multiple accounts. You can update your email address in your account settings.
If you can’t login into your account, use the forgot your password tool.

Review verification and requests for additional information

Our content team may run checks at their discretion to confirm if a reviewer has used the product or service they are reviewing. As part of these efforts, some members will need to provide additional information to confirm that they have purchased a product or are a customer of the service they are reviewing. This information is kept confidential as per our Privacy Policy.

Legal threats policy

Removal Requests
We consider reasoned and polite requests regarding content removal. If you believe a review or other content should be removed for breaching our Posting Guidelines, infringing or violating someone’s rights or otherwise violating the law, you should report this by clicking on the flag icon under the posts. Be detailed and factual as to why you think the content needs to be removed. The more evidence you provide, the easier it is for us to make a decision. Although we won’t be able to reply to every request, rest assured that we investigate every one of them.

Fake positive reviews

If it becomes evident that a business has been posting fake reviews for their listing(s), we reserve the right to take any or all of the following actions:

  • Placing a large notice on the listing notifying users of fake reviews.
  • Removing access to the Brand Management Platform.
  • Locking your listing to any future submissions.
  • Submitting the case to the ACCC.

We have a number of tools and procedures to identify fake submissions and reserve the right to impose these penalties on any business trying to manipulate our rating system. We also work closely with the ACCC and reserve the right to submit all our findings to them. Note that ACCC has fined a number of companies for fake review submissions.

The ACCC can issue an infringement notice where it has reasonable grounds to believe that a person has contravened certain consumer protection laws. For serious misconduct, the ACCC can seek court penalties. The maximum penalty is $220,000 for an individual and $1.1 million for a body corporate, per breach.
http://www.accc.gov.au/business/advertising-promoting-your-business/managing-online-reviews#identifying-fake-reviews

Fake negative reviews

If you have evidence that a negative review for your listing is fake, please report it using by clicking on flag icon at the bottom right-hand corner of the review. Provide as much evidence as you can to support your claims.

Claiming that our member’s username does not match-up in your customer database is insufficient evidence that a review is fake.

 

We take a zero tolerance approach to competitors submitting negative reviews on other businesses and have very sophisticated tools in identifying such fake reviews. We reserve the right to take any or all of the following actions:

  • Placing a large notice on the listing notifying users of fake reviews.
  • Removing access to the Brand Management platform.
  • Locking your listing to any future submissions.
  • Submitting the case to the ACCC.

Incentivised consumer reviews

Incentives should only be offered in exchange for reviews of your business (its products or services) if:

  • Incentives are offered equally to consumers likely to be complementary and consumers likely to be critical, and positive and negative reviews are treated the same.
  • The reviewer is expressly told that the incentive is available whether the review is positive or negative.
  • The incentive is prominently disclosed to users who rely on affected reviews.

 

DISCLAIMER

CHAMPION HOMES WEBSITE TERMS AND CONDITIONS OF USE

Welcome to the Championhomes.com.au website (“Website”) which is operated by Champion Homes Sales Pty Limited, its related companies and trusts (together referred to as “Champion Homes”). Please read our Terms and Conditions of Use (the “Terms and Conditions”) carefully as they apply to your use of this Website. By accessing or using this Website, you agree to be bound by these Terms and Conditions. The Terms and Conditions are meant to protect all of our Website visitors and your use of this Website signifies your agreement with these Terms and Conditions.

IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT USE THIS WEB SITE.

 

Champion Homes Sales reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time. Such modifications shall be effective immediately upon posting. By using this website after we have posted notice of such modifications, alterations or updates you agree to be bound by such revised Terms.

 

In accordance with our goals, this website will possibly at times permit you to link to other websites, that may or may not be affiliated with this website and/or Champion Homes Sales, and that may have terms of use that differ from, or contain terms in addition to, the terms specified here. Your access to such websites through links provided on this website is governed by the terms of use and policies of those sites, not this website.

PRIVACY

Registration data and certain other information about you is subject to our Privacy Policy. For more information, please review our full Privacy Policy which can be found HERE.

TRADEMARKS, COPYRIGHTS AND RESTRICTIONS

This website is controlled and operated by Champion Homes Sales, 1/600 Hoxton Park Road, Hoxton Park, New South Wales, Australia 2171, telephone +612 9825 8000. All content on this website, including, but not limited to text, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights (which are governed by Australia and worldwide copyright laws and treaty provisions, privacy and publicity laws, and communication regulations and statutes), and are owned and controlled by Champion Homes Sales, or by third party content providers, merchants, sponsors and licensors (collectively “Providers”) that have licensed their content or the right to market their products and/or services to Champion Homes Sales. Content on this website or any web site owned, operated, licensed or controlled by the Providers is solely for your personal, non-commercial use. You may print a copy of the content and/or information contained herein for your personal, non-commercial use only, but you may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit the content or information in any way (including by e-mail or other electronic means) for commercial use without the prior written consent of Champion Homes Sales or the Providers. Without the prior written consent of Champion Homes Sales or the Providers, your modification of the content, use of the content on any other web site or networked computer environment, or use of the content for any purpose other than personal, non-commercial use, violates the rights of the owners of the Championhomes.com.au and/or the Provider copyrights, trademarks or service marks and other proprietary rights, and is prohibited. As a condition to your use of this website, you warrant to Champion Homes Sales that you will not use our website for any purpose that is unlawful or prohibited by these Terms, including without limitation the posting or transmitting any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If you violate any of these Terms, your permission to use our website immediately terminates without the necessity of any notice. Champion Homes Sales retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. You may not use on your web site any trademarks, service marks or copyrighted materials appearing on this website, including but not limited to any logos or characters, without the express written consent of the owner of the mark or copyright. You may not frame or otherwise incorporate into another web site any of the content or other materials on this website without prior written consent of Champion Homes Sales.

LINKS

This website may contain links to other websites (“Linked Sites”). The Linked Sites are provided for your convenience and information only and, as such, you access them at your own risk. The content of any Linked Sites is not under Champion Homes Sale’s control, and Champion Homes Sales is not responsible for, and does not endorse, such content, whether or not Champion Homes Sales is affiliated with the owners of such Linked Sites. You may not establish a hyperlink to this website or provide any links that state or imply any sponsorship or endorsement of your web site by Champion Homes Sales, or its affiliates or Providers.

DISCLAIMER OF WARRANTIES AND LIABILITY

All content on this website is provided “as is” and without warranties of any kind either express or implied. Other than those warranties which, under the Australian laws applicable to these terms, are implied by law and are incapable of exclusion, restriction, or modification, Champion Homes Sales disclaims any and all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Neither Champion Homes Sales, its affilicated or related entities, nor the providers, nor any person involved in the creation, production, and distribution of this website warrant that the functions contained in this website will be uninterrupted or error-free, that defects will be corrected, or that the server that makes the content available will be free of viruses or other hrmful components. The content that you access on this website is provided solely for your convenience and information only. Champion Homes Sales does not warrant or make any representations regarding the results that may be obtained from the use of this website, or as to the reliability, accuracy or currency of any information content, service and/or merchandise acquired pursuant to your use of this website.

 

You expressly agree that use of this website is at your sole risk. You (and not Champion Homes Sales) assume the entire cost of all necessary servicing, repair or correction of your system. You expressly agree tht neither Champion Homes Sales, nor its affiliated or related entities (including its providers), nor any of their respective employees, or agents, nor any person or entity involved in the creation, production and distribution of this website, is responsible or liable to any person or entity whatsoever for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from the use or attempted used of this website or any other linked site. By way of example, and without limiting the generality of the foregoing, Champion Homes Sales and related persons and entities shall not be responsible or liable for any claim or damage arising from failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, theft, destruction, unauthorised access to or alteration of personal records, or the reliance upon or use of data, information, opinions or other materials appearing on this website. You expressly acknowledge and agree that Champion Homes Sales is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties. Some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, Champion Homes Sales’ liability is limited to the greatest extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Champion Homes Sales and the Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms.

THIRD PARTY RIGHTS

These Terms are for the benefit of Champion Homes Sales and its Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.

ENTIRE AGREEMENT

The provisions and conditions of these Terms, and each obligation referenced herein, represent the entire Agreement between Champion Homes Sales, its affiliated or related entities, and you, and supersede any prior agreements or understandings not incorporated herein. In the event that any inconsistencies exist between these Terms and any future published terms of use or understanding, the last published Terms or terms of use or understanding shall prevail.

ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY CHAMPION HOMES SALES.